25 Percent of Customer Service Operations Will Use Virtual Customer Assistants — Chatbots — by 2020

Posted on: March 26th, 2018 by axel No Comments
25 Percent of Customer Service Operations Will Use Virtual Customer Assistants — Chatbots — by 2020

By 2020, 30 percent of all B2B companies will employ artificial intelligence (AI) to augment at least one of their primary sales processes.

Nearly Half of CIOs Are Planning to Deploy Artificial Intelligence

Posted on: March 26th, 2018 by axel No Comments
Nearly Half of CIOs Are Planning to Deploy Artificial Intelligence

There is potential for strong growth as CIOs begin piloting AI programs through a combination of buy, build and outsource efforts

Worldwide Device Shipments Will Increase 2.1 Percent in 2018

Posted on: March 26th, 2018 by axel No Comments
Worldwide Device Shipments Will Increase 2.1 Percent in 2018

By 2021, 9 Percent of Smartphones Sold Will Support 5G Worldwide shipments of devices — PCs, tablets and mobile phones — totaled 2.28 billion units in 2017, according to Gartner, Inc. Shipments are on course to reach 2.32 billion units in 2018, an increase of 2.1 percent. Two markets will drive overall growth in device

 Self-Service Analytics and BI Users Will Produce More Analysis Than Data Scientists Will by 2019

Posted on: March 26th, 2018 by axel No Comments
 Self-Service Analytics and BI Users Will Produce More Analysis Than Data Scientists Will by 2019

Organizations are embracing self-service analytics and business intelligence (BI) to bring these capabilities to business users of all levels. This trend is so pronounced that Gartner, Inc. predicts that by 2019, the analytics output of business users with self-service capabilities will surpass that of professional data scientists. “The trend of digitalization is driving demand for analytics across all areas of modern business and government,”

Samsung and Apple Extended Their Lead as Top Global Semiconductor Customers in 2017

Posted on: March 26th, 2018 by axel No Comments
Samsung and Apple Extended Their Lead as Top Global Semiconductor Customers in 2017

Top 10 OEMs to Account for More Than 45 Percent of Global Semiconductor Spending by 2021 Samsung Electronics and Apple remained the top two semiconductor chip buyers in 2017, representing 19.5 percent of the total worldwide market, according to Gartner, Inc. Samsung and Apple together consumed $81.8 billion of semiconductors in 2017, an increase of

Government CIOs Will Increase Spending on Cloud, Cybersecurity and Analytics in 2018

Posted on: March 26th, 2018 by axel No Comments
Government CIOs Will Increase Spending on Cloud, Cybersecurity and Analytics in 2018

Cloud solutions, cybersecurity and analytics are the top technologies targeted for new and additional spending by public sector CIOs in 2018, while data center infrastructure is the most commonly targeted for cost savings, according to a survey from Gartner, Inc. Sixteen percent of government CIOs said they plan to increase spending on business intelligence (BI) and analytics (16 percent) and data management (six percent) in

 Global IT Spending to Reach $3.7 Trillion in 2018

Posted on: March 26th, 2018 by axel No Comments
 Global IT Spending to Reach $3.7 Trillion in 2018

Projects in digital business, blockchain, Internet of Things (IoT), and progression from big data to algorithms to machine learning to artificial intelligence (AI) will continue to be main drivers of growth

Worldwide PC Shipments Declined 2 Percent in 4Q17 and 2.8 Percent for the Year

Posted on: March 26th, 2018 by axel No Comments
Worldwide PC Shipments Declined 2 Percent in 4Q17 and 2.8 Percent for the Year

The fourth quarter results confirmed again that PCs are no longer popular holiday gift items. This does not mean that PCs will disappear from households. Rather, the PC will become a more specialized, purpose-driven device.

Artificial Intelligence Is a Game Changer for Personal Devices

Posted on: March 26th, 2018 by axel No Comments
Artificial Intelligence Is a Game Changer for Personal Devices

AI Will Drive the Most Compelling User Experiences at Home and in the Workplace Emotion artificial intelligence (AI) systems are becoming so sophisticated that Gartner, Inc. predicts that by 2022, personal devices will know more about an individual’s emotional state than his or her own family. AI is generating multiple disruptive forces that are reshaping

10 Uses for AI-Powered Smartphones

Posted on: March 26th, 2018 by axel No Comments
10 Uses for AI-Powered Smartphones

Analysts Predict 80 Percent of Smartphones Shipped Will Have On-Device AI Capabilities by 2022 Artificial intelligence (AI) features will become a critical product differentiator for smartphone vendors that will help them to acquire new customers while retaining current users, according to Gartner, Inc. As the smartphone market shifts from selling technology products to delivering compelling