Augmented Reality and Virtual Reality Are on the VRge of Growth, Says IDC

Posted on: June 20th, 2018 by Axel Bührmann No Comments
Augmented Reality and Virtual Reality Are on the VRge of Growth, Says IDC

Despite a poor start to 2018, IDC anticipates the overall market will return to growth over the remainder of the year as more vendors target the commercial AR and VR markets and low-cost standalone VR headsets such as the Oculus Go make their way into stores.

Untapped opportunity in Africa’s emerging startup hubs

Posted on: June 18th, 2018 by Axel Bührmann No Comments
Untapped opportunity in Africa’s emerging startup hubs

Exciting opportunities exist in VC frontier markets like South Africa, Kenya and Nigeria along with other international emerging markets such as Indonesia, Poland, Mexico and the UAE

 Focus on the Service Rep to Improve Customer Experience

Posted on: June 15th, 2018 by Axel Bührmann No Comments
 Focus on the Service Rep to Improve Customer Experience

The average service organization operates under a model that puts the customer as the top priority. And, for good reason. An above-average customer experience correlates with increased customer loyalty.