Six Actions to Help Medical CIOs Build a Healthier Future

Posted on: July 5th, 2018 by Axel Bührmann No Comments
Six Actions to Help Medical CIOs Build a Healthier Future

Digital transformation offers great opportunities for healthcare provider CIOs to shape a new future for their organization that must deliver more and better healthcare without any guarantee of corresponding increases in budget.

But it can be difficult to know where to start in a highly politicized environment where poor decisions can cost lives.

The Top Six Security and Risk Management Trends

Posted on: July 3rd, 2018 by Axel Bührmann No Comments
The Top Six Security and Risk Management Trends

IT security is a board-level topic and an essential part of any solid digital business strategy. Business leaders have not always been receptive to this message, but a recent string of high-profile incidents have changed sentiment.

Too Few Organizations Have the Digital Dexterity to Adopt New Ways of Work Solutions

Posted on: June 24th, 2018 by Axel Bührmann No Comments
Too Few Organizations Have the Digital Dexterity to Adopt New Ways of Work Solutions

An organization with high digital dexterity has employees who have the cognitive ability and social practice to leverage and manipulate media, information and technology in unique and highly innovative ways

5G Networks Have a Paramount Role in Autonomous Vehicle Connectivity

Posted on: June 22nd, 2018 by Axel Bührmann No Comments
5G Networks Have a Paramount Role in Autonomous Vehicle Connectivity

AV systems and sensors will generate unprecedented amounts of data. This will allow automotive original equipment manufacturers (OEMs) to extract valuable data insights while limiting the associated provisioning costs.

Worldwide Technology Spending on the Internet of Things Will Reach $1.2 Trillion in 2022

Posted on: June 20th, 2018 by Axel Bührmann No Comments
Worldwide Technology Spending on the Internet of Things Will Reach $1.2 Trillion in 2022

International Data Corporation (IDC) today announced publication of the latest Worldwide Semiannual Internet of Things Spending Guide (version 2H17). The Spending Guide forecasts Internet of Things (IoT) spending will experience a compound annual growth rate (CAGR) of 13.6% over the 2017-2022 forecast period and reach $1.2 trillion in 2022. The forecast is based on the latest research

Smartwatches Continue Their Ascendance While Wristbands Face Flat Growth

Posted on: June 20th, 2018 by Axel Bührmann No Comments
Smartwatches Continue Their Ascendance While Wristbands Face Flat Growth

While Apple will undoubtedly lead in this category, what bears watching is how Google and its partners move forward. WearOS (formerly Android Wear) has been somewhat of a laggard recently and despite expected changes to the OS and the release of new silicon, we anticipate Android-based watches to be WearOS’ closest competitor.

Augmented Reality and Virtual Reality Are on the VRge of Growth, Says IDC

Posted on: June 20th, 2018 by Axel Bührmann No Comments
Augmented Reality and Virtual Reality Are on the VRge of Growth, Says IDC

Despite a poor start to 2018, IDC anticipates the overall market will return to growth over the remainder of the year as more vendors target the commercial AR and VR markets and low-cost standalone VR headsets such as the Oculus Go make their way into stores.

Untapped opportunity in Africa’s emerging startup hubs

Posted on: June 18th, 2018 by Axel Bührmann No Comments
Untapped opportunity in Africa’s emerging startup hubs

Exciting opportunities exist in VC frontier markets like South Africa, Kenya and Nigeria along with other international emerging markets such as Indonesia, Poland, Mexico and the UAE

 Focus on the Service Rep to Improve Customer Experience

Posted on: June 15th, 2018 by Axel Bührmann No Comments
 Focus on the Service Rep to Improve Customer Experience

The average service organization operates under a model that puts the customer as the top priority. And, for good reason. An above-average customer experience correlates with increased customer loyalty.

Employee Engagement a Top Concern Affecting Customer Experience

Posted on: June 15th, 2018 by Axel Bührmann No Comments
Employee Engagement a Top Concern Affecting Customer Experience

In terms of technologies, customer analytics is considered the most critical technology investment for CX improvement projects.